Whether full-time or part-time, Apple Store roles involve hands-on problem-solving and sharing technical knowledge.
You will be a skilled technician, diagnosing and repairing products to maintain customer trust.
Utilise your diagnostic skills and people-friendly approach to offer swift solutions to customer technical issues at the Genius Bar.
Provide advice on enhancing the Apple product experience with compatible accessories.
Educate team members about products and stay updated on technical advancements independently.
Your exceptional customer service and empathy make you a valuable resource for both customers and colleagues.
Both full-time and part-time positions are available to suit your schedule.
Strong people skills and a knack for problem solving.
Ability to maintain composure and customer focus while troubleshooting and solving technical issues.
Ability to adhere to a schedule of customer appointments.
Internship Description
As an Apple Genius, you excel in offering insightful advice and technical support to customers, diagnosing issues with patience and compassion. Your goal is to quickly resolve problems, whether through repairs or replacements, while respecting customers time constraints. Apple values its employees and offers a range of benefits, including health and wellness resources, stock grants, and opportunities for charitable contributions and education reimbursement, as well as special pricing on Apple products. Please note that specific benefit programs may vary by country and eligibility requirements.