Must have skills :
Windows & Linux server administration, application support understanding
Good written and verbal communication.
No Reservations towards Night shift (rotational shifts) and shift hours (8.5 hrs.)
Prior experience of 24/7 support model.
Desired Technical Skills :
Microsoft Server, VMware, Linux, AWS, Azure Cloud expertise.
Monitoring and ticketing experience. Like Nagios, Remedy, Sitescope, Cherwell, Fog light or any other ITSM based tool will be preferred.
Working under ITIL guidelines.
Basic understanding on Network and Storage devices
Experience on Cloud environment