Vertoz
What we want: We are looking for someone who is ready to support end clients to resolve their technical issues over the phone, chat, and tickets. Who we are : Vertoz is MAD Tech Group, helping Digital Marketers, Advertising Agencies, and Digital Media businesses with their Data-Driven Marketing, Advertising & Monetization expedition by utilizing the latest technology. Vertoz has developed in house full stack MAD Tech Products and acquired various components to complement them. For more details please visit our website here
Vertoz 2023 Details:
Company website: https://www.vertoz.com/
Job Role: Technical Support Specialist
Qualification: BCOM / BMS / BA / BSc IT
Batch: Any batch
Experience: Fresher
Salary: 1.8 LPA to 2.4 LPA
Job location: Mumbai
Last date: ASAP
Job Role: Technical Support Specialist
Qualification: BCOM / BMS / BA / BSc IT
Batch: Any batch
Experience: Fresher
Salary: 1.8 LPA to 2.4 LPA
Job location: Mumbai
Last date: ASAP
Job Requirements
Researching
Diagnosing
Troubleshooting
Job Description
Taking ownership of customer issues reported and seeing problems through to resolution.
Researching, diagnosing, troubleshooting, and identifying solutions to resolve issues.
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
Taking ownership of customer issues reported and researching, diagnosing, troubleshooting, and identifying solutions.
Can access remotely any desk and TeamViewer.
Support end clients to resolve their technical issues over the phone, chat, and tickets.
Good Communication skills.
Ready to work in rotational shifts and (Night Shift).
5 days rotational week offs.
How to apply for Vertoz Interview 2023?
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