Datavail
Datavail Off Campus Drive 2023 hiring freshers for the role of Trainee Database Administrator for B.E/B.Tech/BSc/Graduation – 2020/ 2021/ 2022/ 2023 batch graduates at Bangalore/Mumbai/Hyderabad location. The detailed eligibility and application process are given in below.
Job Role: Trainee Database Administrator
Qualification: B.E/B. Tech/BSc/ Graduation
Batch: 2020/ 2021/ 2022/ 2023
Experience: Fresher
Salary: ₹ 4.6 to ₹ 5.5 LPA (Expected)
Job location: Bangalore/Mumbai/Hyderabad
Last date: ASAP
Must be proactive and self-motivated.
prepared to work in shifts as per the demands of our US customers and willingness to be on-call 24×7.
Possess excellent English communication skills, both verbal and writing skills.
Analytical approach to a problem.
Good email and Instant Messenger (IM) etiquette.
Technical Service Desk
First Call Resolution (FCR)
To assist an organization in achieving 25% of FCR of the overall ticket volume
To communicate with customers as per Datavail customer communication protocol.
To work closely with the Shift Leads/Manager ensuring tickets are assigned appropriately & responded to within SLA
Support: Provide technical support, troubleshoot, and resolve issues related to the PROD/DEV environments under supervision of Tier 2/Tier 3 DBA.
To perform basic routine DBA activities & service requests.
To monitor customer production /development environments using various monitoring tools.
Strong understanding of underlying Operating Systems (Windows/Unix/Linux).